Sales & Marketing
Sales Funnel
The staged journey a visitor takes from first awareness to becoming a customer.
A sales funnel describes the progressive stages a prospect moves through — typically Awareness, Interest, Consideration, Intent, and Purchase. AI chat agents operate across multiple funnel stages simultaneously: at the top of the funnel they educate and engage; in the middle they qualify and nurture; at the bottom they book demos and handle objections. A well-configured Creobot agent effectively compresses the funnel by shortening the time between a visitor's first question and their conversion.
Related Terms
Lead Qualification
The process of determining whether a visitor matches your ideal customer profile.
Conversion Rate Optimisation (CRO)
The practice of increasing the percentage of visitors who take a desired action.
Demo Booking
Automating the scheduling of product demonstrations through a chat conversation.