Business Model
Seats & Workspaces
How multi-user access is structured within a SaaS platform.
In SaaS platforms, a workspace is a shared environment belonging to one organisation (e.g., a client account), while seats refer to the number of individual users who can access that workspace. Agencies using Creobot manage multiple client workspaces from a single account. Seat-based pricing is common — clients pay per team member who needs inbox or analytics access. Understanding seats and workspaces is essential for agencies structuring their service tiers.