How to White-Label a Chatbot for Client Delivery

What white-labelling means in practice

Your client sees your agency's branding — logo, colours, domain, product name. Creobot is invisible in the background.

Step 1: Configure your white-label workspace

In Creobot's agency dashboard, set your agency logo, primary colour, and custom domain. This takes about 20 minutes.

Step 2: Create a client workspace

Create a new workspace for the client. Assign it to their domain. They log in through your branded portal.

Step 3: Set up the agent

Build and configure the agent inside the client's workspace — knowledge base, system prompt, widget styling to match their brand.

Step 4: Deliver and train

Provide the client with a 30-minute walkthrough of their inbox and analytics dashboard. Supply a one-page PDF explaining the metrics to watch.

Step 5: Set up your retainer

Charge for ongoing management: monthly knowledge base updates, performance reviews, and escalation handling.